DNWAP provides support to individuals under a variety of programmes and funding sources including the Department of Rural and Community Development, the Department of Employment Affairs and Social Protection and the European Social Fund. DNWAP’s funders require us to collect information on the people we work with so that we know more about them and the supports they may need. We store this information on paper forms and on various electronic databases relevant to the services you receive. The information you provide us with will be held for a maximum of seven years from when you leave the service. The information we record about our clients is used for five main purposes;
- To establish if you are eligible for the services we offer
- To review how we have assisted you to ensure you received the best possible service
- To share your contact details with other service providers (e.g. contacting a potential employer or making an appointment with another service). This will only be done where relevant to your personal action plan and with your prior agreement.
- To produce statistics which help us review and plan our services
- Your data may be reviewed by our funders from time to time as part of a programme audit.
Information on Sharing
If engaged with the Local Employment Service, Tús or Jobs Club Programmes; The Dept. of Employment Affairs and Social Protection may use this information to monitor your engagement with the job-seeking process. If engaged in SICAP, Pobal, The Dublin City LCDC and/or the Dept. of Rural and Community Development may use anonymised information (i.e. they do not have access to your personal details) to access the performance of the SICAP Programme. DNWAP has a policy for the protection of Children and Vulnerable Adults, if we receive information replacing to a child or vulnerable adult being harmed or at risk of harm we are obliged share this information on with Tusla and/or the Gardaí.
Personal and Sensitive Data
Some Personal Data is required in order for us to be able to work with you (for example, name, contact details, etc.). DNWAP needs this information to be able to contact you and to deliver a tailored service. We also ask for some additional Sensitive Data (e.g. ethnic and cultural background and disability).
Questions and Complaints
If you have any queries or complaints in connection with our processing of your personal and sensitive data, you can get in touch with us using the following contact details:
Call us at: 01 836 1666 and ask for Paul Hennelly our Data Protection Officer
Alternatively email us at email@example.com with Data Protection in the subject line